Terms & Conditions

Green Tree Creations Ltd
Company Number: 16513685
Registered Address: 75 Lavengro Road, Norwich, England, NR3 4RT


Legal Notices

1. Terms of Service

1.1 Scope of Work
Green Tree Creations Ltd provides professional joinery installation services, including but not limited to the supply, fitting, and finishing of bespoke timber products such as doors, windows, staircases, cabinetry, and commercial installations.

1.2 Quotations and Estimates
All quotations are based on information available at the time of assessment. Final costs may change where additional work, site-specific conditions, or material adjustments are required. Quotations remain valid for 30 days unless otherwise stated.

1.3 Scheduling and Site Access
The client must ensure safe, unobstructed access to the property. Work areas should be clear and prepared prior to installation. Delays caused by restricted access or site readiness may result in revised timelines and costs.

1.4 Payment Terms
Payment terms will be agreed before work begins. Unless otherwise stated, invoices are due within 14 days of issue. A deposit may be required to secure services. Late payments may incur statutory interest and recovery charges.

1.5 Materials and Variations
We use quality timber and materials from trusted suppliers. Natural variations in wood grain, colour, or texture are to be expected. Any requested changes once manufacturing or installation has commenced may be chargeable.

1.6 Liability and Warranty
We guarantee workmanship for a defined period following completion (typically 12 months). This warranty covers defects arising from workmanship but excludes misuse, neglect, natural wear, or modifications carried out by third parties. Our liability is limited to the direct cost of repair or replacement.

1.7 Health & Safety Compliance
All work is undertaken in compliance with UK health and safety regulations. Clients must inform us of hazards or conditions that may impact safe working practices.

1.8 Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.


2. Privacy Policy

2.1 Data Collection
We collect only the personal information required to provide services, including names, addresses, contact details, and project specifications.

2.2 Data Use
Client information is used solely for quotations, service delivery, communication, and invoicing. We do not sell or share personal data with third parties except where required to fulfil our services (e.g. suppliers or subcontractors).

2.3 Data Security
We implement reasonable technical and organisational measures to safeguard personal data. However, no electronic transmission or storage is fully secure, and clients share data at their own risk.

2.4 Data Retention
Personal data is retained only as long as necessary for service provision, record keeping, and legal obligations.

2.5 Client Rights
Clients have the right to access, correct, or request deletion of their data. Enquiries should be made using the contact details below.


3. Cookies Policy

3.1 Use of Cookies
Our website uses cookies to improve navigation, monitor performance, and enhance user experience. Cookies do not collect sensitive personal information.

3.2 Types of Cookies

  • Essential Cookies – Required for website functionality.
  • Performance Cookies – Measure site usage to help us improve services.
  • Functional Cookies – Store user preferences for smoother browsing.
  • Analytics Cookies – Provide insights into visitor behaviour.

3.3 Managing Cookies
Users can control or disable cookies through browser settings. Please note that some site features may not function correctly if cookies are disabled.


4. Updates to Legal Notices

Green Tree Creations Ltd reserves the right to amend these Terms, Privacy Policy, and Cookies Policy at any time. Updates will be published on this page with the date of revision.


5. Contact Information

For all legal, service, or data protection enquiries, please contact:

Green Tree Creations Ltd
75 Lavengro Road
Norwich
NR3 4RT
Company Number: 16513685
Email: info@greentreecreations.co.uk